Manipur's NongpokSekmai named the "best performing police station" in India by Centre

NEW DELHI: The Government of India has selected the best performing Police Stations across the country every year "to incentivize more effective functioning of police stations and bring healthy competition among them." In a matter of great pride for the Northeast Indian states, Manipur's NongpokSekmai Police Station in the Thoubal district has been named as the "best performing" police station in the entire country.

NongpokSekmai, however, is not the only police station in India that has found its way into the list. Another police station in the Northeast -- Pakyong in East Sikkim -- has emerged as the 7th best-performing police station in the list of top 10 'best performing' police stations in India. The top 10 'best performing' stations in the country are as follows:

This is in accordance with the directions of the Prime Minister Narendra Modi, while addressing the Directors General of Police during the 2015 Conference in Kutch, Gujarat.

The Prime Minister had directed that parameters should be laid down for grading police stations and assessing their performance based on feedback.

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This year’s survey for best police stations was conducted under challenging circumstances by the Ministry of Home Affairs.

"It was difficult to access police stations located in remote areas during the Corona pandemic due to various restrictions on movement. Consequently, the survey was conducted in accordance with the guidelines of the Government," stated a Government release.

The Union Minister for Home Affairs, Amit Shah has said that a vast majority of police stations short-listed from the thousands of police stations in the country are police stations located in small towns and rural areas. 

This is also true for those police stations which have been ranked among the top 10.  This indicates that while availability of resources is important, more important is the dedication and sincerity of our police personnel to prevent and control crime and serve the nation.

The objective was to rank the top 10 Police Stations out of 16,671 Police Stations in the country through data analysis, direct observation, and public feedback.  The ranking process commenced with shortlisting of the best performing Police Stations in each state.

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In the final stage, 19 parameters were identified to evaluate the standards of service delivery and identify techniques of improvement in policing.  This part constituted 80 percent of weightage in overall scoring. 

The balance 20 percent was based on infrastructure of the police station and approachability of personnel and feedback of citizens.

The categories of citizens included were from nearby residential areas, nearby markets and citizens leaving police stations.

Citizens who were approached for feedback included 4,056 respondents, covering approximately 60 people at each shortlisted location.

All States of the Union participated in this year’s survey with full co-operation to complete the survey during pandemic period.

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