LPG cylinder home delivery rules to change from November 1

The home delivery facility of Liquefied Petroleum Gas (LPG) cylinders will undergo a major change across India from November 1 onwards.

Oil companies are implementing a new system which will be known as Delivery Authentication Code (DAC).

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As per various news outlets, the petroleum ministry has taken the move in an attempt to prevent theft of cylinders and also for identifying the right customer.

The Guidelines are given below:

An OTP will be sent to the customer’s registered mobile number once a gas cylinder is booked.

The delivery of the LPG cylinders will not be completed until the OTP is shared with the delivery executive.

However, the OTP-based delivery system will not apply to commercial cylinders.

Incase the customer’s mobile number is not updated, the delivery executive will update it in real time, following which the code will be generated.

Initially the DAC process for home delivery of gas cylinders will first be implemented in 100 smart cities.

The pilot project is already underway in the city of Jaipur in Rajasthan.

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